Jan 08

Straits Knowledge Bulletin January 2016

Our Bulletin for January 2016 is up, with some links to useful resources and a smorgasboard of rich events coming up in 2016!

Jan 05

KM Practitioner Interview Series: Praba Nair

We first met Praba Nair when Straits Knowledge was still a startup. That was more than 10 years ago. At that time, Praba was the Director of the KM Competency Centre at NCS, a Singapore IT company. We would meet each other at conferences and society meets. Many years passed hence when we did not hear anything about him. Last year, he invited me to deliver a KM e-learning programme with him for the Asian Productivity Organization (APO). It was during this time that I found out that Praba hadn’t abandoned KM but had been working quietly away in the Asia Pacific region. That KM practitioners may be doing interesting but little known work is the inspiration behind this post - hopefully the first of a series.



Jan 05

The Knowledge Manager’s Handbook - now available for pre-ordering

My next book, co-authored with Nick Milton is now available for pre-ordering on Amazon! “The Knowledge Manager’s Handbook: A Step by Step Guide to Embedding Effective Knowledge Management in Your Organization” will be published by Kogan Page in April 2016. We set out to write the KM practitioner’s implementation guide that we lacked when we first started in KM. Check it out!


Dec 09

How to Get and Sustain Buy-in for KM

This is a summary of contributions by participants in three rounds of Knowledge Café discussions at KM World on November 5 2015, and facilitated by Patrick Lambe. We’d like to thank the 25 KM professionals who shared their challenges, experience and advice so generously. The topics covered in the discussion were:

Challenge of inexperience
What Buy-in is and is not
Where buy-in needs to come from
How to get support and buy-in
Characteristics of effective knowledge managers

Read the notes here

Dec 07


It was the morning of the last day of KM World. I took a cup of coffee and a couple of muffin, and went to sit at a table already occupied by a stranger. I noticed “NASA JPL and Caltech” on the stranger’s name tag, so I opened the conversation with, “I saw your organisation at the movies recently,” referring to the Hollywood film The Martian. That was the beginning of my conversation with David Oberhettinger, the CKO of NASA/Caltech Jet Propulsion Laboratory, about space exploration. I mentioned the sitcom The Big Bang Theory, because it is set in Caltech. David hadn’t seen a single episode of it, but he shared how complete strangers had asked him if he knew Dr Sheldon Cooper, a main character in the show. In a surreal moment, it seemed that my couch potato lifestyle was paying off, in the form of a fascinating conversation with a complete stranger. Bazinga!


Nov 30

Planning a KM Portal: ISKO Singapore Workshop 27 November 2015

We held our inaugural workshop with ISKO Singapore last Friday on Planning a KM Portal led by myself – here are the the materials from the workshop, including slides, video and planning framework. For more about the workshop and ISKO Singapore, visit the ISKO Singapore website.

Here is the video:

Here are the slides:


Here is the planning framework:


Oct 27

UNICEF Knowledge Exchange Toolbox


The United Nations Children’s Fund has just released a set of tools and techniques for facilitating knowledge sharing, some of which have been written by very experienced facilitators. Check out their complete Toolbox.

Sep 23

Intranet Innovation Awards 2015

Step Two in Australia have just announced the winners of the 2015 Intranet Innovation Awards. The awards report gives detailed case studies of winning intranets, and as always illustrates designs and ideas that have a positive impact on the business. This year, you can get the full series of reports for the past nine years in a bundle for only $100 more than this year’s report. Check out the release here: http://www.steptwo.com.au/columntwo/winners-of-the-2015-intranet-innovation-awards/

Jul 28

IKO Post Conference Newsletter

We have published a post-conference newsletter for our IKO Conference attendees, containing a handy set of links to all the conference videos and supporting materials, additional articles from our speakers, and a link to an online competency framework for you to use in self development planning.

Jul 27

Innovations in Knowledge Organisation Conference: Follow Up Papers

Here are three follow up papers from our IKO Conference speakers, Ahren Lehnert on Finding the Value in Text Analytics, Marjorie Hlava & Bob Kasenchak on Smart Thesauri: Using Taxonomies with Linked Data and Matt Moore, on Building Competencies for Knowledge Organisation.

If you want to take the Knowledge Organisation Competencies survey, take it here! Leave your email address if you want to get the results (we won’t use your email for anything else). If you want to stay in touch on next year’s IKO Conference, drop your contact details here!

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