Green Chameleon http://www.greenchameleon.com en plambe@straitsknowledge.com Copyright 2013 2013-05-22T03:12:00+08:00 Blog>> Knowledge Retention Roundtable and Knowledge Risks http://www.greenchameleon.com/gc/blog_detail/knowledge_retention_roundtable_and_knowledge_risks/ We had a great afternoon yesterday with Shaharudin Mohd Ishak from IE Singapore, Arshad Ahmed a KM practitioner from the UK and Carla Newman from Kuala Lumpur on practical knowledge retention strategies. We had a good discussion with over twenty participants from different organisations in Singapore. We recorded some short video podcasts from the event which we’ll post shortly. Meanwhile, the Institute for Knowledge and Innovation Southeast Asia (Bangkok University) has just published the latest edition of its iKnow Magazine with some excellent articles on knowledge risks and how to address them (disclaimer: I wrote one of the less excellent ones). Expertise, KM Applied, Risk & Uncertainty image

We had a great afternoon yesterday with Shaharudin Mohd Ishak from IE Singapore, Arshad Ahmed a KM practitioner from the UK and Carla Newman from Kuala Lumpur on practical knowledge retention strategies. We had a good discussion with over twenty participants from different organisations in Singapore. We recorded some short video podcasts from the event which we’ll post shortly.

Meanwhile, the Institute for Knowledge and Innovation Southeast Asia (Bangkok University) has just published the latest edition of its iKnow Magazine with some excellent articles on knowledge risks and how to address them (disclaimer: I wrote one of the less excellent ones).

]]> 2013-05-22T03:12:00+08:00 Patrick Lambe Blog>> Article on Metadata Collection Strategies http://www.greenchameleon.com/gc/blog_detail/article_on_metadata_collection_strategies/ The challenge in information environments is to get complete, accurate and consistent metadata applied to information and data resources. In this article co-authored with Maish Nichani we share strategies to collect metadata that lower the reliance on people in supplying metadata. We cannot completely remove people from the equation but we can prevent them from doing additional work, and focus the role of people on the value added metadata that machines and environment cannot automatically supply. View the article at PebbleRoad here. Download as a pdf here. Information & Records Management, KM Applied, Taxonomy The challenge in information environments is to get complete, accurate and consistent metadata applied to information and data resources. In this article co-authored with Maish Nichani we share strategies to collect metadata that lower the reliance on people in supplying metadata. We cannot completely remove people from the equation but we can prevent them from doing additional work, and focus the role of people on the value added metadata that machines and environment cannot automatically supply. View the article at PebbleRoad here. Download as a pdf here.

]]> 2013-05-15T02:29:00+08:00 Patrick Lambe How-to Guides>> How to Reduce the Pain of Collecting Metadata http://www.greenchameleon.com/gc/guide_comments/how_to_reduce_the_pain_of_collecting_metadata/ The challenge in information environments is to get complete, accurate and consistent metadata applied to information and data resources. In this article co-authored with Maish Nichani we share strategies to collect metadata that lower the reliance on people in supplying metadata. We cannot completely remove people from the equation but we can prevent them from doing additional work, and focus the role of people on the value added metadata that machines and environment cannot automatically supply. View the article at PebbleRoad here. Download as a pdf here. Information & Records Management, KM Applied, Taxonomy The challenge in information environments is to get complete, accurate and consistent metadata applied to information and data resources. In this article co-authored with Maish Nichani we share strategies to collect metadata that lower the reliance on people in supplying metadata. We cannot completely remove people from the equation but we can prevent them from doing additional work, and focus the role of people on the value added metadata that machines and environment cannot automatically supply. View the article at PebbleRoad here. Download as a pdf here.

]]> 2013-05-15T02:10:00+08:00 Patrick Lambe Blog>> Intranet Innovation Awards 2013 http://www.greenchameleon.com/gc/blog_detail/intranet_innovation_awards_2013/ The Intranet Innovation Awards for 2013 are open for submissions! We are proud to be a supporter of these awards which focus on the differences that an intranet can make in the host organisation’s business (as distinct from benchmarking awards). Information & Records Management, Innovation, KM Applied The Intranet Innovation Awards for 2013 are open for submissions! We are proud to be a supporter of these awards which focus on the differences that an intranet can make in the host organisation’s business (as distinct from benchmarking awards).

]]> 2013-05-13T01:54:00+08:00 Patrick Lambe Blog>> Organising Around Knowledge http://www.greenchameleon.com/gc/blog_detail/organising_around_knowledge/ I’m doing a spotlight session at the SLA conference in San Diego next month on “knowledge organisation”. This story from the New Republic - the most inspiring KM story I’ve ever heard – reminded me that it’s often not enough to organise our knowledge – we also have to be prepared to organise around our knowledge – to preserve it and to benefit from it. It’s one thing to build a taxonomy, it’s quite another thing to organise activities and business processes so that different business units can benefit from a common information and knowledge resource. The group that was behind this extraordinary effort has started a non-profit called T160K – go visit and see how you can help. Change Management, Information & Records Management, KM Applied, Taxonomy I’m doing a spotlight session at the SLA conference in San Diego next month on “knowledge organisation”. This story from the New Republic - the most inspiring KM story I’ve ever heard – reminded me that it’s often not enough to organise our knowledge – we also have to be prepared to organise around our knowledge – to preserve it and to benefit from it. It’s one thing to build a taxonomy, it’s quite another thing to organise activities and business processes so that different business units can benefit from a common information and knowledge resource.

The group that was behind this extraordinary effort has started a non-profit called T160K – go visit and see how you can help.

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]]> 2013-05-13T01:30:00+08:00 Patrick Lambe Blog>> New Article on Four Types of Knowledge Risk http://www.greenchameleon.com/gc/blog_detail/new_article_on_four_types_of_knowledge_risk/ We encounter four major forms of knowledge risk in organizations: •Knowledge continuity risks •Knowledge acquisition risks •Knowledge outsourcing risks •Knowledge articulation risks To read more about these risks, download the article here Expertise, Ignorance Management, KM Applied, Risk & Uncertainty We encounter four major forms of knowledge risk in organizations:

•Knowledge continuity risks
•Knowledge acquisition risks
•Knowledge outsourcing risks
•Knowledge articulation risks

To read more about these risks, download the article here

]]> 2013-03-04T10:25:00+08:00 Patrick Lambe Articles>> Four Types of Knowledge Risk http://www.greenchameleon.com/gc/article_comments/four_types_of_knowledge_risk/ We encounter four major forms of knowledge risk in organizations: •Knowledge continuity risks •Knowledge acquisition risks •Knowledge outsourcing risks •Knowledge articulation risks To read more about these risks, download the article here Expertise, Ignorance Management, KM Applied, Risk & Uncertainty We encounter four major forms of knowledge risk in organizations:

•Knowledge continuity risks
•Knowledge acquisition risks
•Knowledge outsourcing risks
•Knowledge articulation risks

To read more about these risks, download the article here

]]> 2013-03-04T10:23:00+08:00 Patrick Lambe Blog>> High Stakes Knowledge Management http://www.greenchameleon.com/gc/blog_detail/high_stakes_knowledge_management/ I had the honour in October of facilitating a keynote dialogue with Nancy Dixon, Gary Klein and Nate Allen, on “KM to Save Lives” at the KM World 2012 Conference. Here’s the video capture of that fascinating conversation. KM Applied, KM Critiqued, Risk & Uncertainty, Video I had the honour in October of facilitating a keynote dialogue with Nancy Dixon, Gary Klein and Nate Allen, on “KM to Save Lives” at the KM World 2012 Conference. Here’s the video capture of that fascinating conversation.

]]> 2013-01-28T17:45:01+08:00 Patrick Lambe Blog>> Auditing Santa http://www.greenchameleon.com/gc/blog_detail/auditing_santa1/ Courtesy of Emerald Publishing for the Christmas period, here is an article from the 2009 volume of the Accounting, Auditing and Accountability Journal on the challenges of auditing Santa Claus. Seasons greetings to all our friends and colleagues! For those of you unfamiliar with Australian slang, “eskies” are portable coolers. Courtesy of Emerald Publishing for the Christmas period, here is an article from the 2009 volume of the Accounting, Auditing and Accountability Journal on the challenges of auditing Santa Claus. Seasons greetings to all our friends and colleagues!

For those of you unfamiliar with Australian slang, “eskies” are portable coolers.

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]]> 2012-12-12T17:26:00+08:00 Patrick Lambe Blog>> Too Busy for Knowledge Sharing http://www.greenchameleon.com/gc/blog_detail/too_busy_for_knowledge_sharing/ We have started our knowledge sharing initiative a good three years ago with a focus on global knowledge sharing; share your knowledge with everyone around the globe (within our company, though). Today, due to a platform switch, we are allowed to reflect on what we did and look into the future; what would we do differently… We have achieved quite a lot – fifteen percent of our target audience visit our knowledge on a monthly basis. Though, at the same time, I feel our achievements are limited. More often than not, we face barriers. One of this are people saying: “I am too busy for knowledge sharing; I have other priorities”. As a knowledge professional this sounds out of place; knowledge sharing will help you to achieve your goals faster because you can dig into many more solutions, isn’t it? Especially in times of cost cutting and market challenges, knowledge sharing should be vital, no? My thought is that maybe this “global sharing” is too far fetched for people. Instead of allowing people to reach out and explore sources outside their daily work scope; maybe we could bring the world of knowledge to their desk and into their daily routine. I am thinking about the digital workplace, social collaboration and how we – as knowledge managers – could support our employees to work better and achieve their daily goals. And, at the same time think about global sharing and knit it into people’s work. What are your thoughts? How can we engage employees for knowledge sharing in times of crisis and recession? Discuss it at the coffee table at KM Asia 12. KM Applied, Knowledge Sharing
We have started our knowledge sharing initiative a good three years ago with a focus on global knowledge sharing; share your knowledge with everyone around the globe (within our company, though). Today, due to a platform switch, we are allowed to reflect on what we did and look into the future; what would we do differently…

We have achieved quite a lot – fifteen percent of our target audience visit our knowledge on a monthly basis. Though, at the same time, I feel our achievements are limited. More often than not, we face barriers. One of this are people saying: “I am too busy for knowledge sharing; I have other priorities”. As a knowledge professional this sounds out of place; knowledge sharing will help you to achieve your goals faster because you can dig into many more solutions, isn’t it? Especially in times of cost cutting and market challenges, knowledge sharing should be vital, no?

My thought is that maybe this “global sharing” is too far fetched for people. Instead of allowing people to reach out and explore sources outside their daily work scope; maybe we could bring the world of knowledge to their desk and into their daily routine. I am thinking about the digital workplace, social collaboration and how we – as knowledge managers – could support our employees to work better and achieve their daily goals. And, at the same time think about global sharing and knit it into people’s work.

What are your thoughts? How can we engage employees for knowledge sharing in times of crisis and recession? Discuss it at the coffee table at KM Asia 12.

]]> 2012-11-06T06:59:00+08:00 Tim Wieringa