Mar 14

Survey on Knowledge Audits

I’m currently working on a book about knowledge audits and knowledge mapping. I’d like to get a better sense of the variety of understandings of knowledge audits that exists out in the professional community. Here’s a short survey that should take between 10 and 20 minutes of your time – do take it, and recommend it to others. Responses are anonymous, but if you leave your email address, I will share the survey results when completed. Thank you!

Jan 04

Catalogue of Journals Relating to Game-based Learning

Our friend and colleague Michael J. Sutton has published an annotated catalogue of journals that publish in game-based learning, simulations, gamification,virtual reality and immersive learning. He provides a brief description of the journal and its topical coverage as well as useful links. This field is so multidisciplinary, this is a very useful resource to have. Check it out here.

Jan 04

Cross-Post: Behind the Curtain: Understanding the Search and Discovery Technology Stack

(Also posted in How-To-Guides)

“Automagicality” has been one of the banes of knowledge management, and specifically within that, understanding the technologies that go into an effective search and discovery experience, and how different technologies can be combined. Here’s an extended piece describing the elements of the search and discovery stack, and how they work individually and in concert, encompassing search, taxonomy management and text analytics for machine aided classification of content.

I want to acknowledge Dave Clarke, Ahren Lehnert, Agnes Molnar, Maish Nichani and Tom Reamy for their insights and advice – though I take full responsibility for the views expressed here. Enjoy!

Download article

Dec 09

Straits Knowledge Newsletter December 2016

Our end of year newsletter with updates of what we are up to, and upcoming events in 2017 is now out!

Nov 28

Stanley McChrystal: The military case for sharing knowledge

General Stanley McChrystal of the US Army on why sometimes it’s more powerful to share knowledge than to keep it secret.

Nov 28

Presentations at KM World and Taxonomy Bootcamp Washington DC 2016

Here are the slides for a bunch of presentations at KM World and Taxonomy Bootcamp Washington DC 2016:

Dave Clarke and Maish Nichani (keynote): Searching outside the box
Dave Clarke and Gene Loh: Linked Data: the world is your database

Patrick Lambe (workshop): Taxonomies and facet analysis for beginners
Patrick Lambe (workshop): Knowledge mapping: identifying and mitigating knowledge risks

Nov 04

Gathering evidence for a taxonomy: Keynote at Taxonomy Bootcamp London October 2016

Here are the slides for my keynote on the second day of the inaugural Taxonomy Bootcamp London – the topic was on gathering evidence for a taxonomy, and the use of either knowledge mapping or content modelling in the design process for the taxonomy. The conference itself was great, with folks from the US and Europe as well as the UK – here’s a blog post from Heather Hedden on the conference as a whole.TBC_London_2016_Gathering_evidence_for_a_taxonomy_v2.pdf

Nov 01

KM Practitioner Interview Series: Arief Amron


Arief Amron joined the Securities Commission (SC) Malaysia as Head of Knowledge Management in February 2014. Prior to that, he was with Maybank for 2 years and with Bank Negara for 14 years (of which 5 were in a KM role).


Aug 11

Videos on KM in Law Firms

Our friends at eClerx Services in India have been busy building their short KM videos library, this time focusing on KM in law firms, in a series of short Q&A clips with Ginevra Saylor, head of KM at Denton’s. Topics are listed below – check out the channel here!

· Improving Knowledge Management Adoption in a Law Firm
· Making Knowledge Management Client Facing
· Knowledge Management Focused on the Business of Law Than Practice
· Benefits of Knowledge Management for Small Law Firms
· Benefits of Knowledge Management for Large Law Firms
· The Right Department for KM in a Law Firm
· New Knowledge Management Practices for Law Firms
· Use of Social Media in Law Firms and Its Benefits
· Impact of Culture on Knowledge Management in a Law Firm
· Differences and Similarities in Approach to KM
· Knowledge Management Needs of Lawyers
· Leveraging Tacit Knowledge in Law Firms

Jun 07

KM Practitioner Interview Series: Shaharudin Mohd Ishak


Shah is Divisional Director of the Operations and KM Division at the International Enterprise Singapore (IES), a government agency tasked with spearheading the growth of Singapore companies in overseas markets. Apart from KM, he also oversees IES’s helpdesk, which supports local and overseas IES centres, as well as the implementation of Whole-of-Government initiatives in IES.


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