Dec 09

How to Get and Sustain Buy-in for KM

This is a summary of contributions by participants in three rounds of Knowledge Café discussions at KM World on November 5 2015, and facilitated by Patrick Lambe. We’d like to thank the 25 KM professionals who shared their challenges, experience and advice so generously. The topics covered in the discussion were:

Challenge of inexperience
What Buy-in is and is not
Where buy-in needs to come from
How to get support and buy-in
Pitfalls
Characteristics of effective knowledge managers

Read the notes here
Getting_and_Sustaining_Buyin.pdf

Dec 07

KM at NASA

It was the morning of the last day of KM World. I took a cup of coffee and a couple of muffin, and went to sit at a table already occupied by a stranger. I noticed “NASA JPL and Caltech” on the stranger’s name tag, so I opened the conversation with, “I saw your organisation at the movies recently,” referring to the Hollywood film The Martian. That was the beginning of my conversation with David Oberhettinger, the CKO of NASA/Caltech Jet Propulsion Laboratory, about space exploration. I mentioned the sitcom The Big Bang Theory, because it is set in Caltech. David hadn’t seen a single episode of it, but he shared how complete strangers had asked him if he knew Dr Sheldon Cooper, a main character in the show. In a surreal moment, it seemed that my couch potato lifestyle was paying off, in the form of a fascinating conversation with a complete stranger. Bazinga!

Read more...

Nov 30

Planning a KM Portal: ISKO Singapore Workshop 27 November 2015

We held our inaugural workshop with ISKO Singapore last Friday on Planning a KM Portal led by myself – here are the the materials from the workshop, including slides, video and planning framework. For more about the workshop and ISKO Singapore, visit the ISKO Singapore website.

Here is the video:

Here are the slides:

ISKO-KM-Portal-workshop-nov2015b.pdf

Here is the planning framework:

KM_Portal_SOAP.docx

Oct 27

UNICEF Knowledge Exchange Toolbox

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The United Nations Children’s Fund has just released a set of tools and techniques for facilitating knowledge sharing, some of which have been written by very experienced facilitators. Check out their complete Toolbox.

Sep 23

Intranet Innovation Awards 2015

Step Two in Australia have just announced the winners of the 2015 Intranet Innovation Awards. The awards report gives detailed case studies of winning intranets, and as always illustrates designs and ideas that have a positive impact on the business. This year, you can get the full series of reports for the past nine years in a bundle for only $100 more than this year’s report. Check out the release here: http://www.steptwo.com.au/columntwo/winners-of-the-2015-intranet-innovation-awards/

Jul 28

IKO Post Conference Newsletter

We have published a post-conference newsletter for our IKO Conference attendees, containing a handy set of links to all the conference videos and supporting materials, additional articles from our speakers, and a link to an online competency framework for you to use in self development planning.

Jul 27

Innovations in Knowledge Organisation Conference: Follow Up Papers

Here are three follow up papers from our IKO Conference speakers, Ahren Lehnert on Finding the Value in Text Analytics, Marjorie Hlava & Bob Kasenchak on Smart Thesauri: Using Taxonomies with Linked Data and Matt Moore, on Building Competencies for Knowledge Organisation.

If you want to take the Knowledge Organisation Competencies survey, take it here! Leave your email address if you want to get the results (we won’t use your email for anything else). If you want to stay in touch on next year’s IKO Conference, drop your contact details here!

Jul 23

Research Fortnight Publishes Article on Taxonomy and Machine Classification

I have been working for some time on a National Science Foundation funded project with the American Institutes for Research to examine how machine classification working with taxonomies can be used to give greater insight into science and engineering activities, outputs and impact. An update on our project has just been published in the UK research periodical Research Fortnight, written with Evgeny Klochikin of the American Institutes of Research. RF460_p21_Klochikhin_Lambe.pdf

Jul 16

Rubbish Metadata

Metadata powers business intelligence. Patterns from metadata can be used to guide actions. Good metadata gives potential to good actions. Bad metadata is a waste of time. And when your customers have to navigate your rubbish metadata, you lose more than just business intelligence. 

Read more...

Jul 13

ISKO UK: Knowledge Organisation and Social Impact

Here is the presentation I made today at ISKO UK Conference in London (by pre-recorded video as I damaged my ankle and couldn’t travel to it) on the topic “From cataloguers to designers: Paul Otlet, social impact and a more proactive role for knowledge organisation professionals”

The slides are here, and the supporting paper is here – revised version 27 July 2015.

Follow the tweet stream here.

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