How to Get Started with an Expertise Transfer Programme
Here are some startup materials if you’re worrried about knowledge retention, rapid expertise turnover, soon-to-retire experienced staff, or anticipated expertise gaps. This is a 30 minute video showing key parts from an October 2007 workshop on how to put together a plan for an expert knowledge transfer programme.
The materials for the workshop can be found here.
And here is a short guide to getting started with an expertise knowledge audit, to help you figure out where the critical (and vulnerable) areas of expertise and experience are.