Leading Change
Nancy Dixon has blogged about an ideas/improvement/innovation initiative at the Defense Intelligence Agency. She focuses on the format of the “un-townhall” meeting where ideas are presented and responded to, but I was most taken with her observations on the way the leadership style of LTG Maples has influenced the success of the programme.
- Visibility: make the process transparent and the results visible
- Support: provide coaching to the idea-submitters to help them bring their ideas to fruition, and make sure they don’t fall off the radar
- Involvement – the head honcho is seen to be personally involved
- Appreciation – even when ideas are critical of the organisation the contribution is listened to, appreciated and responded to with respect and frankness
- Ownership – employees must be committed to taking ownership for the implementation of their ideas
Read the full post!
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