Email Detox Revisited

Matt Moore has revisited and refined his enterprise 2.0/ email detox medley. I particularly like this sensible advice for a five step approach:

1. ban attachments & instead link to files sitting in a more permanent location
2. if an email conversation involves more than 5 people then shift it elsewhere
3. make your tools as simple to use as possible
4. encourage role modelling of good behaviours by senior staff
5. begin with a small step in the right direction rather than trying to change the world in one go.

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