Competencies Redux
There’s been a burst of interest in the notion of defining competencies for KM, most recently on actKM. I’ve started putting together some references on prior work on The Knowledge Bucket (this is a wiki reference resource for KM professionals), and it would be good if you could add references to any other work you know about. This is what I have so far:
- Karl Wiig developed a spidergram approach to KM competencies and proficiency levels in his 1995 book KM Methods (vol.3 of his KM Trilogy) (Thanks to Janice Keeler).
- This was developed further by Abell and Oxbrow’s work for TFPL in 2001 (Competing with Knowledge).
- Angela Abell and Val Skelton of TFPL subsequently published a Knowledge and Information Management Competency Dictionary (2003) – it is very asset focused, very little on human capital development (beyond competencies for KIM), or sense of the importance of learning.
- In 2006 TFPL published a white paper ‘Who’s Managing Information? Information Responsibilities in the Digital World’ which looks at emerging trends in information management stakeholders and roles, and sets out a framework for roles and responsibilities across the enterprise. It’s a free download but you need to register to get it.
- The British Standards Institute published ‘Skills for knowledge working. A guide to good practice’ (PD 7505:2005)as a follow through from PAS 2001 the BSI’s standard for knowledge management (2001).
- The Information and Knowledge Management Society in Singapore conducted a research project on a KM competencies framework for self development which took a narrative, role-oriented approach to competencies (Foong & Lambe KM Competencies: A Framework for Knowledge Managers, iKMS 2008).
- The UK civil service has developed a “Government Knowledge and Information Management Professional Skills Framework” in a matrix form covering roles (practitioner, manager, leader, strategist) and activities (strategic planning, using and exploiting knowledge and information, managing and organising, governance).
- The UK government framework referenced the Skills Framework for the Information Age which is highly developed and structured but focuses on information management.
Then there are a couple of papers on certification and competencies from this blog: here and here.
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