Ambient Awareness Part II

In Ambient Awareness I wrote about how some organisations are using social networking tools like Facebook to extend internal social networks and to create greater awareness of collaborative opportunities. This HRM article highlights some of the steps that you might have to take if you wanted to try the same thing. These include: training staff on using the tool; educating them on why the organisation is adopting the tool; overhauling your corporate communications policy to un-inhibit sharing of information via the Internet and; getting the support of senior management (preferably the man or woman right at the top).

A few KM teams in Singapore are interested in leveraging social networking tools for the same purpose as Serena, IBM or Deloitte. Let’s hope that we get to read (or write) about their experience soon.

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