$1.3 Billion Slip of Attention

Pepsico this month was ordered to pay $1.26 billion in a default judgment after it failed to defend a claim by two Wisconsin men that the company had stolen their idea for selling purified water. The company was unaware it was being sued, because the legal notice was “put away” by the company secretary, who was busy preparing for a board meeting. How fragile large companies can be. Full article here.

Posted by Patrick Lambe on 30/10/09 at 03: 38 PM | Categories: Ignorance Management, Information & Records Management | Permalink

1 Comment so far

Bill Proudfit

A secretary who doesn’t grasp a letter from a court should be flagged as high priority for someone in the Law Department?  Very poor records management and no understanding of legal process should not excuse Pepsico.  It’s a great example of the wrong simple decision slipping the organization into chaos.

Posted on October 31, 2009 at 09:40 PM | Comment permalink

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