Failing to Learn
At a knowledge management workshop recently, I passed around a small plastic box to the participants. “Here,” I said, “put some knowledge in here.” Some participants just stared. One or two wrote something down on a piece of paper and put it in. But of course, the aim was not to collect pieces of paper, but to try to characterise the dilemma that is knowledge management. We moved on into a discussion of what KM is, and how the KM industry represents itself. Is it really about aggregating pieces of what people know – on piece of paper or in digital format? Others felt it was about promoting a culture of knowledge-sharing. If technology was involved, it was about giving people access to each other, and making it easy to collaborate.
Posted by edgar on 17/07/01 at 02:43 PM | Categories: KM Critiqued | Permalink