Making Knowledge Visible: A DIY guide to KM for Every Manager - Part 1
Most KM projects are top-down, infrastructure driven. They buy lots of confusing technology, then employ specialists to do all the heavy work for you, and then these specialists go round (a) trying to get you to dump your knowledge assets into their portals, and (b) trying to get you to collaborate with total strangers. Ever wondered why KM projects so rarely meet with stunning success?
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